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Terms of Sale

Effective date: October 12, 2026

1. Who you're buying from

This website and the shop are operated by Atelier Jerz. Contact details are on the Contact page.

2. Order requests

Sending an order request is an invitation for us to make you an offer; it is not yet a purchase. A contract is formed only when you pay the secure payment link we email you. We may decline a request, for example if a piece is out of stock.

3. Prices and taxes

Prices are in US dollars. Applicable sales tax and shipping are shown on the invoice before you pay. If a price on the website is clearly wrong, we'll tell you before you pay.

4. Shipping, risk and delivery

We ship within the contiguous United States as described on Shipping & Returns. Delivery times are estimates.

5. Returns and refunds

Our 30-day return policy is described on Shipping & Returns and is part of these terms.

6. Product information

Illustrations on this website show the shape and color of each piece; handmade glazes and natural fibers vary slightly from piece to piece. Measurements are approximate.

7. Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection law in your state.

8. Changes

We may update these terms. The version with the effective date at the top applies to orders paid after that date.